Privacy Policy
This policy explains how SAVYEN Energy handles information submitted through savyenenergy.com. Effective 5 August 2026.
Information we collect
When you request a quotation, we may collect your name, company, business email, country or region, product interest, buyer type, project stage, delivery location, purchase timeline and project requirements. We also record limited source information, such as the SAVYEN page used before the enquiry and campaign or referring-domain labels, so we can understand which business content generated the request. We do not intentionally collect passwords, payment-card details or government identification through this website.
How we use it
We use enquiry information only to respond, prepare quotations, recommend compatible products, support export projects and maintain business correspondence. We do not sell submitted personal information.
Privacy-limited analytics
Google Analytics loads with analytics storage, advertising storage, advertising user data and advertising personalization denied by default. In this state, Google may receive consent-state and cookieless measurement signals, but analytics cookies and device identifiers are not read or written. If a visitor selects “Allow analytics,” analytics storage is enabled so we can understand aggregate traffic, popular pages and anonymous enquiry-funnel steps such as starting the form, submitting it, saving an enquiry and opening WhatsApp or an email app. Names, email addresses, countries, product choices and enquiry contents are never sent to Analytics, and advertising-personalization signals remain disabled.
Storage and service providers
Enquiries are stored in access-controlled website infrastructure operated through our hosting provider. If you choose WhatsApp or email, those services process the message under their own privacy terms. Privacy-limited measurement and consented website analytics are processed by Google.
Retention and security
We retain enquiry records only as long as reasonably needed for quotations, project follow-up, legal obligations and business records, normally no longer than 24 months unless an ongoing commercial relationship requires longer retention. We use technical and organizational safeguards designed to prevent unauthorized access.
International processing
Because we support international export projects, information may be processed in countries other than your own. We limit processing to the purposes described in this policy and apply appropriate safeguards where required.
Your choices and rights
You may decline analytics storage without affecting the website or quotation form. Where applicable, you may request access, correction or deletion of your enquiry information by contacting us.
Contact
For privacy questions or data requests, email sales@savyenenergy.com. Please use the subject “Privacy Request.”